Currently, Turners Sports will only ship to addresses within New Zealand. We do not ship internationally.

For the majority of orders, we have a flat rate $10.00 shipping fee. For bulky items, additional fees may apply.

We will do our best to ship orders with 3 working days of placed orders. 

As some courier companies do not ship to PO Boxes we recommend you provide either a residential or commercial shipping address when placing online orders. Should we be unable to ship to a PO Box we will contact you for an alternative address.

If you’re ordering more than 1 item and the combined weight (or size equivalent) is more than 25kgs we reserve the right to charge additional freight.

From time to time we might offer freight specials or even free freight. These offers will also be based on 25kgs.

If your article is damaged upon arrival please notify us at turnerssports@xtra.co.nz. 

If your order has not arrived within 5 days of the dispatch date please notify us immediately on turnerssports@xtra.co.nz. 

There is only a small window of opportunity for us to be able to claim for missing parcels with courier companies. Failure to notify us within the above time frames may result in no refund.